Privacy & Security Policy

Peg Letter Boards Australia is committed to protecting your privacy as an online visitor to this website. We use the information we collect about you to maximise the services that we provide to you.

We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles and the new GDPR as of 25 May 2018.

Please read this privacy policy below carefully.

You may change your details at any time by advising us in writing via email to admin@pegletterboards.com.au.

All information we receive from you is protected by Peg Letter boards Australia’s website’s secure server.

Furthermore, all customer data collected is secured against unauthorised use or access.

Credit card information is not stored on Peg Letter Boards Australia’s website servers.

1. Storage and Security of your Information

We receive and store information you enter on www.pegletterboards.com.au or give us in any other way from time to time.

When you send a message through a contact form, conduct a transaction on our website, or when subscribe to our newsletter, as part of the process, we collect personal information you give us such as your name, address and email address.

You may provide basic contact information such as your email address to enable us to send information and we may also collect additional information at other times, including but not limited to, when you provide feedback or communicate with us through the online forms on this website.

We may use personal information collected from you for the purpose of providing you with responses to your online form submissions, providing our Users with ongoing customer assistance, technical support and updates regarding this website.

This will only apply if you have submitted your information to us via one of our online forms.

However, if you wish to cease receiving any such information, you may let us know by email to admin@pegletterboards.com.au, and your request will be actioned immediately.

Individual profile and company details are not used for any other purpose.

Details are only supplied to a third party supplier when it is required by law, for goods or services which you have purchased or to protect our copyright, trademarks and other legal rights.

We respect the privacy of Peg Letter Boards Australia’s website’s online visitors.

We may collect information on or through this website that can personally identify you. For example, we collect personally identifiable information which you volunteer to us to respond to visitor questions and comments about Peg Letter Boards Australia’s website and our services ("Personal Data").

We will use all reasonable means to protect the confidentiality of your Personal Data while in our possession or control.

We will not knowingly share any of your Personal Data with any third party other than our service providers who assist us in providing the information and/or services we are providing to you.

To the extent that we do share your personal information with a service provider, we would only do so if that party has agreed to comply with our privacy standards as described in this privacy policy.

Some of our service providers may be overseas and may not be subject to Australian Privacy Laws.

Please contact us if you require specific details.

Any non-personal information, communications and material you send to this website or to us by email, or which we obtain from third parties without promises of confidentiality, may be kept, used and disclosed by us on a non-confidential basis.

Peg Letter Boards Australia is free to use and reproduce any such information freely, and for any purpose whatsoever.

Specifically, we will be free to use any ideas, concepts, know-how or techniques contained in such information for any purpose, including developing, manufacturing or marketing products.

2. What Personal Data We Collect

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications), comments, feedback, product reviews, recommendations, and personal profile.

Contact Forms: If you email us directly or use a form on this website, we will have your email address, IP address, and any data provided in the form or body of the email. We keep all email and contact form communication indefinitely to help improve our products and services. You can request a copy of any previous email or contact form correspondence with us at any time.

Hosting and Content Management: This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

3. Communication with Website Visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary. For these purposes we may contact you via email, telephone, text messages, and/or postal mail.

4. Cookies

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour.

Use of cookies allows a website to tailor its configuration to your needs and preferences.

Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number).

Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings.

This may, however, prevent you from taking full advantage of this website. Peg Letter Boards Australia’s website uses cookies to analyse website traffic and help us provide a better website visitor experience.

Wix.com uses cookies for important reasons, such as:

to provide a great experience for website visitors and customers.
to identify registered members (users who registered on this site).
to monitor and analyze the performance, operation and effectiveness of Wix's platform.
to ensure Wix's platform is secure and safe to use.

To find out more about the cookies placed on Wix websites, please follow this link - https://support.wix.com/en/article/cookies-and-your-wix-site.

5. Disclosure of your Information

We may from time to time need to disclose certain information, which may include your Personal Data, to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

Also, we may use your Personal Data to protect the rights, property or safety of this website - www.pegletterboards.com.au, users or third parties.

If there is a change of control in Peg Letter Boards Australia’s website (whether by merger, sale, transfer of assets or otherwise), customer information, which may include your Personal Data, could be disclosed to a potential purchaser under a confidentiality agreement. We would only disclose your information in good faith and where required by any of the above circumstances.

6. Third Parties

We do not and will not sell or deal in personal or customer information.

We will never disclose your personal details to a third party except the necessary information required by providers of products or services you have purchased or to protect the rights, property or safety of www.pegletterboards.com.au, users or third parties or if required by law.

We may however use in a general sense, without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally.

In addition, we may use the information that you provide to improve this website and services but not for any other use.

7. Advertising

Peg Letter Boards Australia’s website is advertisement-free.

8. Links

This website may contain links to other websites. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites.

Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you to be aware, when you leave this website, to read the privacy statements of each and every website that collects personally identifiable information.

This privacy policy applies solely to information collected by this website.

9. Your Rights

At any time, you can request to see your stored data and request to be forgotten. Being forgotten means all your data will be removed – with the exception of data we are required to keep by law.

10. Change in Privacy Policy

As we plan to ensure this privacy policy remains current, this policy is subject to change. We may modify this policy at any time, in our sole discretion and all modifications will be effective immediately upon posting of the modifications on this website. Please return periodically to review this privacy policy.

11. Questions and Contact Information

If you have any questions or concerns at any time about our privacy policy, the use of your personal information or if you would like to access, correct, amend or delete any personal information we have about you, please contact us at admin@pegletterboards.com.au and we will respond within 48 hours.