Returns Policy

To return an item to Peg Letter Boards Australia you must first contact Customer Service by either:

Telephone:
from within Australia 0419 810 360
from outside Australia +61 419 810 360

When contacting us, please provide your order number, customer name, email address, phone number and address within seven days of delivery. Complaints, faults or problems reported more than seven days after delivery will not be accepted.

Refunds are not given for changing your mind about your order.

All goods must be returned to Peg Letter Boards Australia in saleable condition at the customer's expense. We will pay the cost of freight for sending out the replacement goods . The original freight costs will not be refunded.

We require that the product be returned in the same condition as when received.

How do I return goods?

Having contacted our Customer Service first (as detailed above), send your product to the address below. Make sure that items are carefully packaged when sent via the post.

Peg Letter Boards Australia Returns
30 Dunorlan Road
EDWARDSTOWN 5039
SOUTH AUSTRALIA

We endeavour to process returns within 10-14 days. If you would like to contact us with regard to our returns policy or a returned item, please send an email to sales@pegletterboards.com.au.